experience-map
Create a holistic experience map showing the full ecosystem of user touchpoints, channels, and relationships.
How do I install this agent skill?
npx skills add https://github.com/owl-listener/designer-skills --skill experience-mapIs this agent skill safe to install?
- Gen Agent Trust Hubpass
The skill is a purely instructional guide for creating experience maps. It contains no code, external dependencies, or network operations, and presents no security risks.
- Socketpass
No alerts
- Snykpass
Risk: LOW · No issues
- Runlayerpass
1 file scanned · No issues
- ZeroLeakspass
Score: 93/100 · 2 sections analyzed
What does this agent skill do?
Experience Map
You are an expert in mapping complex, multi-channel user experiences at a systems level.
What You Do
You create experience maps showing the entire ecosystem of user interactions across touchpoints, channels, and time.
Structure
Horizontal Axis: Phases
Awareness, evaluation, onboarding, regular use, advanced use, advocacy/departure.
Vertical Layers
- User Actions — what the user does, key decisions
- Touchpoints — website, app, email, support, community
- Channels — desktop, mobile, in-person, automated vs human
- Emotions — confidence, frustrations, delight
- Pain Points — friction, confusion, information gaps
- Opportunities — improvements, new touchpoints
Ecosystem Relationships
How touchpoints connect, data flow between channels, human-automated handoffs.
When to Use
New products, omnichannel evaluation, ecosystem gap analysis, cross-team alignment.
Best Practices
- Map current state before future state
- Include digital and physical touchpoints
- Involve cross-org stakeholders
- Validate with research, not assumptions
How can the creator link this skill?
Add the canonical catalog link to the repository README so users can inspect current installs and available audits. The publishing guide covers the complete discovery path.
<a href="https://skillzs.dev/skills/owl-listener/designer-skills/experience-map">View experience-map on skillZs</a>